Clinical Quality Performance CY2015

STAT EMS monitors and measures clinical data such as Intubation rates, Intravenous Access, patient care documentation, patient assessment practices, and federal compliance to long term patients. This and other data is collected, measured, and published each month to its staff.  This data is shared with CAAS to ensure proper and transparent oversight meets national accreditation standards with the absolute goal to improve patient care. 

 

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      STAT EMS Response Times in your

contracted community

 

Community Location           Fractile Life Threatening Response Time

    Fenton City                      5 minutes 23 Seconds             93.6%

                ------------------------------------------------------------                        

Fenton City is and has been the only community in Genesee County to support EMS response contracts demanding response times and quality of service.  Currently, no other Genesee County community contracts EMS for their public safety and relies on the hope an EMS unit will be around to respond 24-7-365. 

Response times vary and several communities are receiving substandard response times.  Recently the Genesee County Medical Control Authority took a step back from demanding accountable response times citing the FACT there are no contracts allowed by the 911 Consortium because Genesee County is a "FREE" market with no geographic service areas. 

Response times begin from the moment the call is received and EMS unit arriving at scene.                                                                                                       

National Standards for life threatening emergency response time for many urban areas is:

8 minutes 59 seconds 90% of responses

 

 

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What customers and clients are saying about STAT EMS!

Hurley Medical Center

"Professional response and always there for us when we call"

 

Maplewood Manor of Clio

"Prompt and great service, always willing to accept last minute calls and customer service reps are fabulous"

 

Heartland Health Care

"The 'former' company was overcharging us thousands of dollars and their staff always yelled at our nurses.  We switched to STAT and its night vs. day, what a professional service STAT has"!

 

Briarwood Manor

"Crews always professional and polite"

STAT takes last minute calls, always there to help"

 

Crestmont

"STAT EMS is the best service we have ever experienced. They are consistent and always there for our patients"

 

Fostrian Manor

"Easy to work with, accepts last minute appointments, and the staff is great to work with"

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