Patient Information
Hello and Welcome to our Patient Section!

Please take a moment to review, download and print the forms and documents available. The documents describe in greater detail the services provided by STAT EMS; the forms listed may have to be completed and submitted to qualify for insurance coverage for ambulance services (please note, forms may change depending on insurance carrier). We recommend each patient download and review all literature regarding medical transportation.

STAT EMS’s Patient Business Services manages all patient billing services through an internal billing department. Our billing policies strictly adhere to state and federal reimbursement regulations. In addition, our policies also educate our personnel as well as hospital and nursing facility personnel about issues of compliance and documentation.

At STAT EMS, we commit ourselves to a set of corporate Core Values which dictate our standards for clinical care and customer service.

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Our Core Values

These Core Values support our Vision:

"Through our commitment to patient’s needs and intense focus on reliability, we are acknowledged as the Genesee County's premier quality ambulance provider."

STAT EMS and its agents will exhaust every effort to meet and exceed the expectations of every patient serviced by our staff... GUARANTEED!

If you need any assistance regarding services rendered by a STAT EMS uniformed professional, please contact our Patient Service Department Manager Juiwana Pickett at 810.233.4400.

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